Terms and Conditions

Effective date: 2 November 2026

1. Who we are

More4u (Pty) Ltd, trading as More4u / More4You, operates https://more4you.co.za. We sell groceries, pantry goods, savoury snacks and sweets, including hand-assembled Sugar Daddy Candy products. “We” means More4u and “you” means the customer.

Company registration number: 2020/082294/07. Place of registration: South Africa. Director: Nazeem Ebrahim. Business, collection and legal-service address: 7 Bonita Street, Lenasia, Johannesburg, Gauteng, 1821, South Africa. Telephone: 087 822 2155. Email: info@more4you.co.za.

2. These terms and your order

These terms apply with our Returns and Refunds Policy and the product details or written quotation for your order. Our Privacy Policy explains how we handle personal information. Nothing in these documents removes rights that South African law gives you.

Review your products, quantities, contact details and delivery or collection choice before submitting an order. You can correct them or leave checkout before placing the order. Contact us promptly if you notice an error afterwards. Keep your order email and payment record for reference. Registered customers may also view their orders through My Account.

3. Availability and supplier sourcing

We hold limited stock and source some products from suppliers after an order is placed. A listing or successful payment does not confirm immediate stock or collection readiness. An automated order email acknowledges receipt; we will separately confirm availability and expected collection or dispatch timing.

If goods are unavailable, we will tell you promptly. You may agree to an alternative, an expressly agreed later date, or a refund for unavailable goods. We will not substitute flavours, brands, sizes or quantities without your agreement. If a partial supply is unsuitable, contact us to agree an appropriate resolution, without limiting your statutory rights.

4. Prices and payment

Prices are in South African rand and relate to the pack size and quantity stated in the listing. More4u is not VAT registered and does not add or separately charge VAT. Delivery charges and the full order total are disclosed before you place the order.

Payment is due when placing an order using the options displayed at checkout. Online payments are processed through iKhokha. Follow the secure checkout instructions and never send us your card number, PIN, CVV or banking password. Payment and order queries remain our responsibility even where a payment provider is involved. Approved consignment customers may use “Consignment — pay after sale”, subject to a separate written agreement.

If a genuine pricing or description error affects your order, we will explain it and seek your agreement to a correction or offer the refund required by law. We will not increase the agreed price of an existing order without your agreement.

5. Collection and delivery

Collection is free, by arrangement, at 7 Bonita Street, Lenasia. Wait for confirmation that your order is ready before travelling. We will agree a collection time and tell you what order reference or proof is needed. If someone collects for you, authorise that person and give them the order reference.

Local delivery costs R35 within 5 km of our premises where offered at checkout. Courier Guy services and charges are displayed at checkout for the delivery address. Available checkout options determine service coverage. Delivery is not included in a collection order.

In-stock orders are normally prepared within 1–2 business days. Supplier-sourced and backordered goods normally require an additional 3 business days. We will contact you if a longer lead time is needed. Business days exclude weekends and South African public holidays. Courier transit time is additional to preparation time; the estimate for your selected service applies.

If a delay arises, we will contact you to agree a revised date or cancellation where applicable. Statutory delivery and cancellation rights continue to apply. We remain your contact for delayed, missing or damaged orders and do not treat goods as delivered merely because they have been handed to a courier.

Please check quantities and visible condition at handover and tell us promptly about concerns. Signing for or collecting goods does not waive hidden-defect claims or statutory remedies. Contact us if you cannot collect at the agreed time so we can discuss a reasonable alternative, especially for goods with a short shelf life.

6. Food and candy information

Product descriptions and labels identify the goods supplied. Photographs may illustrate packaging but do not replace accurate pack-size, quantity, ingredient or allergen information. If packaging changes affect a material feature of your order, we will seek your agreement before supply.

Sugar Daddy Candy products are hand-assembled from purchased confectionery. Ingredients and allergens depend on the components used. Do not assume a product is allergen-free, suitable for a particular diet, or halal-certified unless expressly and accurately stated for that product. Contact us before ordering if ingredient or allergen information is unclear; we must verify it before making a suitability claim.

Follow storage and use instructions and applicable expiry or best-before information. Supervise young children around hard sweets, small confectionery and skewers. These precautions do not exclude our responsibility to supply safe, correctly described goods.

7. Bulk, custom and reseller orders

Business, event and custom candy orders may require a written quote setting out contents, quantities, price, payment arrangements and lead time. Any deposit or proposed cancellation charge must be disclosed and agreed before payment and remain lawful and reasonable. Sourcing ordinary goods after an order does not by itself make them personalised or non-returnable.

Private reseller discounts apply only to approved customers and eligible products at agreed prices. Coupons may not be shared or combined with other discounts unless expressly allowed. Individual reseller prices are confirmed privately.

Consignment requires written approval; registering an account does not automatically qualify a customer. Each consignment agreement records the stock supplied, agreed prices, payment dates, stock reconciliation, and responsibility for damaged, missing or unsold goods. The written agreement governs those details, subject to applicable law.

8. Problems and changes to these terms

For cancellations, returns or complaints, email info@more4you.co.za or call 087 822 2155 with your order reference. Our Returns and Refunds Policy explains the process. You may also use an applicable ombud, consumer authority or court; contacting us does not remove those rights.

South African law applies, subject to mandatory protections that cannot be excluded. We do not exclude liability for fraud, gross negligence, unsafe goods or any other liability that law does not allow us to exclude. If one provision is unenforceable, the remaining lawful provisions continue to apply. Updates apply to future orders; an existing order remains subject to the terms agreed when it was placed.

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